Joseph Gantt - Operations Manager Resume Simple
SUMMARY
I am a highly motivated, detail-oriented professional with over 10 years of experience in the healthcare industry. I have a strong background in the medical field.
SKILLS
  • responsible, associate, supervisor, leadership, motivated, satisfaction, operations, quality, project manager, implementation, manager, planning, metrics, salesforce, staffing
  • distribution, manufacturing, coordinator, shipping
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Operations Manager

    Summit Educational Resources

    • Marketing: Managed the overall operational and quality metrics, strategic planning, and staffing. Contributed to the development of the company's strategic plan and operations.
    • Leadership team member -managed a team of 10 Associates, including: Customer service, sales, marketing, and business development.
    • Served as a project Manager and project leader for the development of a new product line service line, which included the planning and implementation of a new marketing plan that resulted in a 30% increase in customer satisfaction.
    • Responsible for the development of the project management Plan, and the overall operational and operational efficiencies of the business.
    • Created and implemented a new staffing model for the entire facility. This included the opening of a new hire, a staff of 25 employees.
    • Increased the overall revenue by 20%,000 in the year over year, resulting in a reduction in the company‚Äôs strategic growth in the first quarter.
  • 2017-12-252017-12-25

    International Coordinator

    Aspen Dental

    • Improved manufacturing efficiency by developing a new process for shipping. Trained and mentored technicians. Maintained and updated the company's standard operating procedures.
    • Provided technical support to the client and/or the customer service team by providing information and analysis to the distribution of the company.
    • Developed and implemented a new program for the company to ensure the highest quality of the client. Conducted and presented at the local and Regional meetings.

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