Don Mcroy - Customer Service Resume Simple
SUMMARY
I am seeking a position that will allow me to utilize my skills and experience in the field of the field of the company. I have a strong background in the areas of customer service, and administrative support.
SKILLS
  • compliance, associate, management, supervision, security, stocking, cash, customer service, safety, manager, marketing, record keeping, asset management, inventory, operations, call center, reconciliation, housekeeping
  • scanning, training, management, copying, closing, office, reports, filing, shipping, hiring, office equipment, mortgage, ordering
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service

    Warren Wilson College

    • The customer service Manager, I was responsible for the daily operations of the branch, including the opening and closing of the retail bank accounts.
    • Manage the daily operations of the branch including: Customer service, sales, customer service, and general ledger, bank reconciliation, and other duties as assigned.
    • Provide customer service to retail, wholesale, and commercial customers, including purchasing, sales, and customer service.
    • Customer service and safety of all products, including insurance, sales, and customer service. Responsible for the quality control of all branch transactions.
    • Daily management of the sales team, including customer service, POs, cash handling, and insurance. Also responsible for the supervision of the staff.
    • Oversee the retail sales team, including customer service, call Center, and collections. Assist in the preparation of the annual inventory.
  • 2017-12-252017-12-25

    Shipping Manager

    Ebs Healthcare

    • Maintain office supplies, filing, ordering, receiving, and scheduling. Process and distribute reports. Prepare and mail out all incoming mail.
    • Responsible for scheduling and hiring of receptionist duties, scanning, and shipping. Heavy phone calls. Maintained and updated customer files.
    • Provide customer service, answer phones, and assist with insurance issues. Maintain and update all files. Prepare and file all paperwork for the company.
    • Provide customer service to all customers, including but not limited to: mortgage, closing, and filing. Receptionist duties.
    • Perform administrative duties such as typing, filing, and training management. Prepare and maintain files and records. Update and maintain files.
    • Perform administrative duties such as copying, scanning, and other miscellaneous tasks as needed. Work with the department of the company.

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