Maintain customer satisfaction through the opening of a new facility, including closing the inventory, and making sure all customers are satisfied with the customer.
Performed general clerical duties. Ensured that all customer service issues are resolved. Processed cash, credit card, and accounts.
Check in and check out patients, verify demographics, and answer incoming calls. Assist with all paperwork. Fill out forms, and send them to the correct department.
In charge of all aspects of customer service, including but not limited to: Calling in prescriptions, filling out paperwork, and filling out forms.
Creative Kids Learning Center
Duties include: phlebotomy, specimen collection, customer service, filing, charting, and processing of specimens. I am also trained in the use of the following Machines: Blood glucose, hemoglobin A1C, lipid profile
Provided general donor care, obtained vitals, and performed other related duties as assigned by management. Demonstrated ability to communicate clearly and effectively with peers and physicians.
Performs other related duties as assigned by the Center management department, including but not limited to: The following: Writing and maintaining the lab, specimen collection, labeling, centrifuging, and logging.
Conducted donor screening and communications for donors. Ensured all lab equipment was properly stocked and cleaned. Maintained and updated current knowledge of current and future industry standards.
Customer relations, problem solving, and public relations. Assisted in the development of new programs. Worked with the company to find the best solution for the department.
Performs bleeding-times tests by entering results to the computer; notifying pathologist of results falling outside normal ranges.