Napoleon Dalton - Assistant Store Manager Resume Simple
SUMMARY
Highly motivated, goal oriented, and results-driven professional with over 10 years of experience in the healthcare industry. Strong background in customer service, and management.
SKILLS
  • cash handling, service, satisfaction, customer service, cash, inventory, closing
  • charting, screening, communications, service, public relations, filing, customer service, phlebotomy, vitals
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Assistant Store Manager

    Computer Sciences Corporation

    • Maintain customer satisfaction through the opening of a new facility, including closing the inventory, and making sure all customers are satisfied with the customer.
    • Performed general clerical duties. Ensured that all customer service issues are resolved. Processed cash, credit card, and accounts.
    • Check in and check out patients, verify demographics, and answer incoming calls. Assist with all paperwork. Fill out forms, and send them to the correct department.
    • In charge of all aspects of customer service, including but not limited to: Calling in prescriptions, filling out paperwork, and filling out forms.
  • 2017-12-252017-12-25

    Phlebotomist

    Creative Kids Learning Center

    • Duties include: phlebotomy, specimen collection, customer service, filing, charting, and processing of specimens. I am also trained in the use of the following Machines: Blood glucose, hemoglobin A1C, lipid profile
    • Provided general donor care, obtained vitals, and performed other related duties as assigned by management. Demonstrated ability to communicate clearly and effectively with peers and physicians.
    • Performs other related duties as assigned by the Center management department, including but not limited to: The following: Writing and maintaining the lab, specimen collection, labeling, centrifuging, and logging.
    • Conducted donor screening and communications for donors. Ensured all lab equipment was properly stocked and cleaned. Maintained and updated current knowledge of current and future industry standards.
    • Customer relations, problem solving, and public relations. Assisted in the development of new programs. Worked with the company to find the best solution for the department.
    • Performs bleeding-times tests by entering results to the computer; notifying pathologist of results falling outside normal ranges.

 Center for Organizational Design 

 Snow Journal