Olga Lynch - Operations Manager Resume Simple
SUMMARY
A highly motivated, results-oriented, and dedicated professional with over 10 years of experience in the areas of customer service, and administrative support.
SKILLS
  • payroll, database, training, phones, cash, monitoring, manager, shipping, general ledger, liaison, inventory, pricing, ordering
  • wireless, management, training, increase, phones, microsoft excel, reports, retail sales, manager, spreadsheets, microsoft, advertising, inside sales, retail, excel
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Operations Manager

    Nexus

    • Responsible for scheduling and training of all new employees on the daily cash flow, ordering and receiving supplies, and supervising the Finance department.
    • Liaison between the sales department and the company to ensure accurate inventory and pricing information, general ledger, and customer service.
    • Assisted the Manager in scheduling and answering phones, shipping, and receiving, and payroll. I was responsible for the database of all the sales, and the production of the company.
    • Analyzed and reported on the company's performance metrics and monitoring of sales. This included the development of a new product line, and the creation of a new customer base.
    • Created and implemented a new process for tracking and maintaining the customer accounts. The company was sold to the company.
    • Created and maintained a database of all incoming and outgoing mail. Managed the daily operations of the company. Responsible for the creation of a new product.
  • 2017-12-252017-12-25

    Account Executive

    Medical College of Wisconsin

    • Responsible for all retail sales, marketing, and merchandising for the company. Prepared and distributed weekly reports to the CEO.
    • Responsible for the management of all marketing and sales reports for the computer system, including the use of Excel spreadsheets, and the use of the front office.
    • Managed the sales force for the wireless network, including the customer service, and the computer management system. The company was a major customer facing.
    • Promoted to sales Manager in the region, while maintaining a high level of customer service and marketing skills. Developed and maintained a strong working relationship with the sales team.
    • Worked with sales team to create a new marketing plan for the company. Developed a Microsoft Excel spreadsheet to track customer satisfaction and the scheduling of the customer.
    • Developed and implemented marketing strategies to increase customer base and retention. Responsible for scheduling and training of new employees.

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